We collect only the information necessary to fulfill your orders and improve your shopping experience. This may include your name, billing and shipping addresses, email address, and phone number for order confirmation and delivery updates. When you sign up for our newsletter, we store your email address to share special offers, craft tips, and updates about new products. For a smooth checkout process, we may also collect your payment details, but sensitive information such as card numbers, UPI IDs, or passwords are never stored on our servers. Basic browsing information, like your IP address and device type, may be collected for analytics and site performance improvements.

The information you provide is used strictly for order processing, ensuring your products reach you on time and in perfect condition. Your email and phone number may also be used to send updates about your order status, delivery tracking, and customer service follow-ups. If you opt in to marketing communications, we may send you exclusive promotions, seasonal discounts, or blog updates related to handmade crafts. Internally, your data helps us understand which products you love most so we can design better collections. At every stage, we use your details responsibly and never for purposes unrelated to your shopping experience.

All transactions on Kla Craft Studio are processed through trusted third-party payment gateways that use industry-standard encryption and fraud prevention technologies. This means your card, UPI, or wallet details are protected end-to-end. We do not have access to or store your payment information. Our website is SSL-secured (look for the padlock in your browser), ensuring your data is safe while browsing and making purchases. Whether you’re paying via credit card, debit card, UPI, or net banking, you can shop with confidence knowing your financial details are handled with maximum security.

To enhance your browsing experience, Kla Craft Studio uses cookies and similar tracking technologies. These allow us to remember your login details, save items in your cart, and show you personalized product recommendations based on your interests. Cookies also help us measure website traffic, monitor site performance, and improve user navigation. You can choose to disable cookies in your browser settings, but please note that certain features, such as personalized suggestions or faster checkout, may not function as intended. We only use cookies to make your shopping journey smoother — never to compromise your privacy.

We respect your privacy and will never sell, rent, or trade your personal information to third parties. Your details may only be shared with trusted partners such as delivery services (to ship your order), payment gateways (to process transactions), or IT support providers (to maintain our website). Each partner is carefully vetted to ensure they follow strict privacy and security standards. Occasionally, anonymized customer data may be used for analytics or marketing purposes, but it will never include personally identifiable information. This ensures that while we grow as a brand, your trust and confidentiality remain protected.

As our valued customer, you have full rights over your personal data. You can request to view the information we hold about you, ask for corrections if something is inaccurate, or request that we delete your data entirely from our systems. If you have subscribed to our newsletters, you can opt out at any time using the unsubscribe link at the bottom of our emails. We comply with global data protection standards and are committed to ensuring you have complete control over your personal information. If you have any concerns, simply reach out to us, and we’ll resolve them promptly.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or customer feedback. For example, if we add new payment options, shipping methods, or features to our website, this policy will be revised accordingly. Any changes will be clearly communicated on this page, with the “Last Updated” date at the top. By continuing to use our website after changes are posted, you agree to the updated terms. We encourage you to check this page periodically to stay informed about how we safeguard your privacy.